Frequently Asked Questions

Standard shipping takes 3–5 business days after processing. Standard processing time is 1–2 business days. Express shipping takes 1-2 business days.

We charge a flat rate of $7.99 for standard shipping on all orders.

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging with tags attached. Exchanges for different sizes are completely free.

To initiate a return or exchange, please use the contact form below or email us at joygoziecollections@gmail.com with your order number. We'll provide a pre-paid shipping label.

Every product details page features a detailed Size Guide tab. If you're between sizes, we recommend choosing the larger size for active training comfort.

Yes! All our leggings (including the High-Waist and Sculpt Series) are crafted with premium double-brushed compression fabrics that are completely opaque and 100% squat-proof.

We accept payments via Zelle. During checkout, you will receive our Zelle transfer email address (joygoziecollections@gmail.com) and QR code. Once you transfer the total amount, enter your Zelle confirmation number, and we will verify the payment to process your order.

Our fulfillment center processes orders very quickly. If you need to make changes or cancel your order, please email joygoziecollections@gmail.com within 1 hour of placing it.